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Returns & Exchanges

RETURNS

  • If you are not 100% happy with any full priced Harry & Miss Tiff item, you may return it within 14 days of receiving it and be issued a store credit with FREE express shipping. We do not offer refunds for change of mind, this includes a change of mind regards to colour, size and fit, we offer a store credit, which can be used at harryandmisstiff.com.au
  • All items must be in their original, unworn, unwashed condition. All tags and incidentals (ie spare buttons) must be attached. Please take care when trying on the item, as we are not able to accept returns with makeup stains or that smell of perfume. If we deem the item not to be in perfect condition the item will simply be returned to the customer. No return for exchange on earrings.
  • When returning an item please keep the tracking number handy in the rare case the parcel goes missing. Harry & Miss Tiff CANNOT be held liable for parcels that go missing on the way back to us.

 

SALE ITEMS Returns

Sale items are priced to clear so please choose carefully as we do not accept return for exchange on sale items. This includes a change of mind regards to colour, size and fit. This also includes Combo Items. Under Australian Consumer Law, we are not required to provide a refund or replacement on final sale items if you change your mind.

 

PROMOTIONAL CODES

All items purchased using a promotional discount code may be returned for a credit of the amount paid. 

FAULTY ITEMS
We do our best to thoroughly inspect all garments prior to shipping In the rare event that a product is faulty please contact us asap at info@harryandmisstiff.com.au and include your order details and a photo of the fault. Our customer service team will be able to assist.